April 18, 2019 @ 12:00pm
April 18, 2019 @ 2:00pm
36 South 18th Street, Philadelphia, PA 19103
Lauren Tosti   215.568.7015 Send an e-mail
Research by Dale Carnegie Japan found that the emotional trigger that drives employee engagement is trust. Yet some statistics say that a staggering 40% of employees don’t trust management. This creates a conundrum, because employees are motivated by working in a trusting environment, yet too many times find themselves in one where they lack this foundation. As a leader, it’s your responsibility to avoid this gap by fostering a culture of trust, and that starts with building trust between yourself and each team member. A relationship grounded in trust spawns credibility and respect which shores a culture that works harder together.
In this module, you learn the difference between trust, credibility, and respect, and how their nuances contribute to your ability to lead people to great heights. Building and restoring trust is not easy, but using the right techniques and tools will engender a healthy environment that engages people and ensures you retain them.
Completion of this module will empower participants to:
• Discern the differences between trust, credibility, and respect and how they interconnect
• Cultivate a trust-based work environment using proven principles
• Restore broken trust and maintain trusting relationships moving forward
• Appreciate how trust is cornerstone to employee engagement and retention
Primary Competencies: Interpersonal Skills, Professionalism
Related Competencies: Values, Leadership
Space is limited, so register today!