Product Notice :    170008

Description:           System Relief Valve Pressure

Models Affected:   GS-3384, GS-3390, GS-4390 and GS-5390

Date:                      May 5, 2017



Genie has become aware that the System Relief Valve Pressure in the above referenced machines were not properly calibrated. Improper calibration of the System Relief Valve Pressure may cause component damage.



Product Notice :    170016

Description:           Load Cell Replacement and Software Update

Models Affected:   SX-135 XC             

Date:                      August 21, 2017



Genie has become aware of the following issues on the machines referenced above.

  • The software installed on the machines referenced above does not fully comply with the prevailing standards EN280 and AS1418. The control system software must be updated on the affected machines.
  • In extreme temperature conditions, the load sensing system installed on the machines referenced above may deviate from the load cell engineering specification. This can result in nuisance faults of the load sensing system.

At the time of this report, there are no machine(s) registered under your account that is affected by this Product Notices. If you have a machine or machines in your fleet within the model and serial ranges listed on the enclosed bulletins please fill out the owner update form attached to the bulletin and return to Genie. You may also visit our website @ to register your machine.

Genie and ANSI requires that the seller of a Genie machine report to Genie the model and serial number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60 days of the sale. OSHA and ANSI also require that the manufacturer’s campaign bulletins be completed. It is your responsibility to communicate this important information to all machine owners and applicable branches.

If you have any questions regarding the release of this Product Notice, please contact Genie Product Support @ 1-800-536-1800.