Dale Carnegie Training
GBCA has partnered with Dale Carnegie to provide our members training and development solutions to tackle business needs in construction.
GBCA members receive a discount on Dale Carnegie’s Core Courses, which are offered both in-person and virtually. In addition to the multi-session Core Courses, take advantage of value-priced Dale Carnegie Unlimited – individual subscription packages of live, online courses.
Dale Carnegie provides a wide array of solutions with interchangeable formats that can meet the needs of a large enterprise, small business, or even an individual.
Dale Carnegie’s multi-session Core Courses for GBCA members are offered in person or live online (synchronous online workshops). Check the course schedules to see upcoming dates and locations of these courses. Take command of your career and future by improving your business and leadership performance.
Dale Carnegie Unlimited: Live Online Subscription Packages
Dale Carnegie Unlimited equips you with Dale Carnegie’s virtual instructor-led and self-directed skill development library through a convenient subscription and flexible course schedule.
Dale Carnegie Unlimited delivers a flexible, simple, and holistic learning experience to meet your needs wherever you are in your learning journey. You will receive real-time guidance and support from experienced instructors, enhancing your learning experience and improving your chances of success in achieving their goals.
Customer Service Certificates
Handle internal and external customers in a way that builds a foundation of trust. Learn how to exceed customer expectations, initiate new services to generate add-on and cross-selling opportunities, and leverage industry-wide “best practices” to strengthen customer ties.
Form closer, more rewarding relationships built on trust and respect. Increase your confidence and competence in interacting with others and gain the influence needed to make an impact. Become a persuasive communicator and problem-solver more adept at managing stress and handling change.
These certificates address the challenges front-line leaders face, help them change their mindset, and give them confidence with proven strategies and tools that the most successful leaders use. Learn how to overcome the resistance to change, gain buy-in, develop an effective strategy for future success, and keep your team motivated.